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Payment Operations Specialist at Growe, Remote

Growe welcomes those who are excited to:

• Support the launch of new payment service providers and payment methods;
• Work with online payments, payment flows, and transaction lifecycles;
• Analyze payment performance, routing, and key operational metrics;
• Optimize processes that impact transaction success and customer experience;
• Collaborate with international partners, PSPs, and internal teams;
• Maintain the stability of payment operations in a dynamic environment;
• Take ownership of operational improvements and payment experience quality.

We need your professional experience:

• 2+ years of experience in Payments Operations, Billing, Payment Support, or a similar role within online payments;
• Solid understanding of online payment systems, PSPs, technical integrations, payment flows, and transaction lifecycles;
• Confidence working with financial and transactional data;
• Advanced proficiency in Microsoft Excel and Tableau;
• Experience communicating with international partners and payment service providers, both verbally and in writing;
• Upper-Intermediate or higher level of English;
• Experience in iGaming will be an advantage.

We appreciate if you have those personal features:

• Strong attention to detail and a high level of accuracy;
• Ability to manage multiple priorities and execute tasks efficiently;
• Excellent communication and collaboration skills;
• A proactive, team-oriented mindset and willingness to support others;
• Confidence to take ownership, make informed decisions, and drive improvements.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;
• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;
• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.