Description

Job Title: IT Governance

Responsible for developing, implementing, and maintaining a robust framework to ensure the organization’s information systems are secured, compliant with legal and regulatory requirements, and ensure optimal service delivery in the division.

Governance and Planning:

• Establish and maintain IT governance frameworks to ensure effective decision-making and accountability.
• Ensure IT operations and projects comply with regulatory requirements and internal policies.
• Monitor and report on IT governance metrics and performance indicators.
• Lead the development of IT strategic plans, including roadmaps and project portfolios.
• Coordinate with business units to align IT initiatives with organizational goals.
• Monitor and manage IT project portfolios, ensuring projects are delivered on time, within scope, and within budget.
• Identify and assess IT risks and develop strategies to mitigate them.
• Implement and maintain IT risk management frameworks and practices.
• Tests continuity management plans and procedures to ensure they address exposure to risk and that agreed levels of continuity can be maintained.
• Monitor and report on IT risk management activities and outcomes.
• Provide training and support to IT staff on quality assurance, governance, and planning practices.
• Promote a culture of continuous improvement and excellence within the IT department.
• Technology Service management function which is to interact with internal stakeholders to ensure projects that were developed meets user’s expectation.
• Feedback management on internal products and services for Technology.

Requirements

• Bachelor’s degree in information technology, Computer Science, or a related field.
• Relevant certifications (e.g. ITIL, CISA, PMP) are highly desired.
• Minimum of 2-4 years of experience in IT Governance, and strategic planning.
• Proven experience in leading and managing governance initiatives.
• Strong knowledge of governance methodologies and best practices.
• Expertise in IT governance frameworks and regulatory compliance.
• Customer success specialist for technical project.

Technical Competencies:

• Excellent problem-solving and analytical skills.
• Strong attention to detail and ability to identify and resolve issues.
• Good communication and collaboration skills.
• Risk Assessment and Analysis: Understanding risk assessment frameworks (e.g., NIST, ISO 27001, OCTAVE) and risk analysis methodologies.
• Compliance Frameworks: Familiarity with various industry standards and regulatory frameworks like: NIST Cybersecurity Framework, PCIDSS (Payment Card Industry Data Security Standard), ISO 27001 (Information Security Management System).
• IT Governance Frameworks: Familiarity with governance frameworks like COBIT (Control Objectives for Information and Related Technologies) or ITIL (Information Technology Infrastructure Library).
• Understanding of data protection principles and privacy laws (e.g., GDPR, CCPA).
• Incident Response & Management
• Knowledge of Change Management processes to ensure IT changes comply with security policies and have minimal impact on risk.
• Strong understanding of IT infrastructure, networks, operating systems, and databases to assess risk and compliance.

Behavioural:

• Entrepreneurial Mindset
• Excellence
• Execution
• Energy
• Empathy
• Evolution
• Emotional Intelligence
• Business Acumen
• Decision-Making
• Result Oriented
• Strategic Thinking
• Communication written & verbal
• Stakeholder Management
• Developing Others
• Analytical Thinking

Benefits

At Credit Direct Finance Company Limited, we value our employees and strive to provide a comprehensive benefits package that recognizes their contributions and supports their well-being. As part of our commitment to a positive work environment, we offer the following benefits:

• Competitive Salary: We offer a competitive salary structure that is commensurate with industry standards and recognizes the skills and experience of our employees.
• Quarterly Performance Pay: We recognize and reward exceptional performance. Our quarterly performance pay program allows employees to earn additional compensation based on their individual and team achievements.
• Transport Subsidy: We understand the importance of accessible transportation for our employees. To assist with commuting expenses, we provide a transport subsidy to help alleviate the financial burden associated with travel to and from work.
• Staff Bus: We offer a convenient and reliable staff bus service for eligible employees, ensuring a comfortable and stress-free commute to the workplace.
• Hybrid Work: We believe in providing flexibility and work-life balance. Our hybrid work policy allows eligible employees to work remotely for a certain number of days per week, promoting a healthy work-life integration.
• 13th Month Salary: As an additional financial benefit, we provide a 13th-month salary to our employees. This extra payment, usually received at the end of the year, serves as a bonus and acknowledges their dedication and commitment throughout the year.
• Leave Allowance: We recognize the importance of taking time off for rest and relaxation. In addition to annual leave entitlement, we provide a leave allowance to eligible employees, offering financial support during their vacation time.
• Profit Sharing: We believe in sharing our success with our employees. Through our profit-sharing program, eligible employees have the opportunity to receive a share of the company’s profits, providing an additional incentive for their dedication and hard work.

These benefits are designed to support our employees’ financial well-being, work-life balance, and professional growth. We continuously review and enhance our benefits package to ensure that it remains competitive and aligned with the needs and preferences of our valued employees.

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