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Assistant Manager, Fund Administration at Juniper Square, Remote

The Investor Services group is an exciting and fast-growing team at Juniper Square that is responsible for delivering administration services. We are seeking an experienced Assistant Manager, whose main role is to train and lead a team of investor services generalists, ensuring team-generated deliverables are accurate and completed on time for our clients. We are looking for a strong people leader who is eager to be in a fast-paced, team-based environment and is excited about the opportunity to help scale our team’s operations in India as we reach our next phase of growth.

What you’ll do

• Hire, train and lead a team of investor service generalists across a broad suite of Treasury and Services activities including distribution/redemption payments, contribution reconciliation, LP onboarding, compliance (KYC/AML), investor reporting, investor communications, K-1 delivery and more
• Handle escalations and improve customer satisfaction
• Review the team’s staffing and project board(s) to ensure requests are handled promptly and accurately
• Review team deliverables for accuracy
• Identify and flag areas of improvement in our processes and procedures
• Build systems and process to ensure we are tracking important team and customer-data

Qualifications

• 4+ years of experience in investor services
• 1+ years of people management experience
• Experience with standard services activities including treasury, LP onboarding, compliance (KYC/AML), investor reporting, investor communications, K-1 delivery and other ancillary activities
• Detail oriented with strong project management skills
• Fluent in English with excellent communication abilities
• Experience training and coaching junior team members
• Highly flexible and adaptable to change; ability to manage multiple projects at once while staying close to the details
• Ability to be a self-starter: you identify problems and take ownership of finding and implementing solutions

Location: Remote (Access to reliable high-speed internet is required during working hours)

At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet all the qualifications.

Compensation

Compensation for this position includes a base salary, equity and a variety of benefits. The U.S. base salary range for this role is 80,000-100,000 USD and the Canadian base salary range for this role is 100,000-120,000 CAD. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.

Benefits

• Competitive salary and meaningful equity
• Health, dental, and vision care for you and your family
• Flex Time Off in addition to company paid holidays
• Generous paid family leave, medical leave, and bereavement leave policies
• 401k retirement savings plan
• Healthcare FSA and commuter benefits programs
• Freedom to customize your work and technology setup as you see fit
• Professional development stipend
• Monthly work from home wellness stipend while we’re all remote
• Mental wellness coverage including live coaching and therapy sessions